What Makes a Great Carer Recruitment Agency? A Checklist for Providers
To maintain quality care standards, you need to have access to the right agency healthcare staff. Whether you’re managing a care home, children’s support service, or supported living setting, the staff you bring in through a carer recruitment agency can make all the difference.
But with so many care recruitment agencies out there, how do you know you’re choosing the right one?
We thought we’d give you some help and provide you with a practical checklist to help guide your decision. Plus, we can take a closer look at how our Nurseplus meets your needs in each of these areas.
Do They Offer Free Training?
A reliable carer recruitment agency invests in its staff. Through ongoing, up-to-date training the best agencies work to ensure their carers are confident and competent, ready to handle any situation with professionalism.
The Nurseplus promise:Every one of our care staff receives free, comprehensive training from day one and we work closely with our team to ensure certifications are kept up to date with regular refreshers. Nurseplus will also encourage care staff to pursue further learning, providing access to apprenticeships and a structured training programme.
Can They Provide Local Support?
When care needs are urgent, local response times matter. Carer recruitment agencies with regional teams can offer faster support, on-the-ground insight, and stronger continuity of care.
The Nurseplus promise: We’re proud to say we recruit locally, ensuring care staff are familiar with their communities. Local branches remain staffed with dedicated local support teams who know the area and their people inside out.
Are They Providing Passionate Staff?
Skills can be taught, but compassion is something you are born with. It’s important for agency healthcare staff to bring warmth and empathy to their roles, so they can build trust with clients and teams alike.
The Nurseplus promise:We recruit carers who genuinely care, it’s the heart of who we are as a carer recruitment agency - Caring, Trustworthy and Positive. As such, we have developed a recruitment process that ensures we bring on candidates who match those values and are passionate, driven and care with purpose.
Do You Share A Common Goal?
Great agency healthcare must align with your mission to deliver exceptional, person-centred care. If your carer recruitment agency isn’t working toward that same goal, it's time to reassess.
The Nurseplus promise: We will work in partnership with providers to support high-quality, tailored care always. Your goals become our goals; our staff become your staff.
Will They Deliver Tailored Care?
We know every individual is different, and with that, so are your care settings. A great carer recruitment agency doesn’t send just someone because they are available. It’s up to your provider to find agency healthcare staff who are the right fit for your team and those you care for.
The Nurseplus promise: Let us take the time to get to know you, and understand your service, your needs and the people you care for so we can match you with the right people, not just available ones.
Can They Support Care Career Progression?
Agencies that nurture their care staff find it easier to build stronger teams. Carers who are happy and progressing in their career is more engaged, more reliable, and more invested in their work.
The Nurseplus promise: We offer clear pathways for career growth, so our agency healthcare staff stay motivated and continue to improve the care they deliver. Our staff will also be encouraged to pursue further learning so they can excel in the areas of care that interest them most.
Do Their Staff Have Wide Experience?
The healthcare sector is broad. From elderly care to complex needs, mental health to children’s development, when it comes to agency healthcare staff, versatility matters.
The Nurseplus promise: To meet the needs of the services we support, we recruit and train diverse care staff and prepare them to be ready for any challenge. The flexibility and skill of Nurseplus carers mean they can hit the ground running in a variety of settings.
Is Their Focus Quality Care?
What it all comes down to is quality. The very best care recruitment agencies will work hard to ensure consistency, reliability, and high standards for the care providers they support.
The Nurseplus promise: To us, quality care isn’t optional. It’s the focus of everything we do. From our recruitment process to training our staff, we encourage regular feedback and reviews as well as constantly looking at ways to improve our services. We want to be the best so that the people in your care receive the highest quality care possible.
Nurseplus: The Clear Choice
As a care provider, you deserve more than just cover, you want staff who will enhance your service. At Nurseplus, we won’t just tick the boxes, we will help you set the standard.
If you’re looking for a carer recruitment agency that promises to deliver exceptional agency healthcare staff who are trained, supported, passionate, and always ready to care, we’re here to help.
Let’s raise the standard of care together. Get in touch today to find your perfect staffing partner.
Posted on April 17, 2025 by Nurseplus