Home Care Services

Flexible home care services, specifically tailored to you.We aim to empower you with full control over your support plan. Together, we can build a schedule that will enable you or your relative to live a full and independent life at home. We provide care and support for people of all ages and needs including:Elderly support and assistanceCompanionshipRespite CareEmergency CareSupport for younger people24-hour CareMental health needsPhysical and sensory impairmentsLearning disabilitiesComplex care needs such as acquired brain and spinal injuries​Respite careCaring for a family member can be hard and taking time for you is imperative to being able to provide great care for others. Respite care is usually short-term and allows you a much-needed break. We know it’s important that your loved one receives the best possible care whilst you are away. We create a bespoke care plan for all our clients so you can enjoy your break with peace of mind. Emergency/Urgent careSometimes care can be needed urgently, life-changing events can happen suddenly and without warning. Emergency or urgent care provides immediate care for situations such as medical deterioration, accidents or the absence of a regular carer. It may be that you or a family member needs emergency care to prevent hospital admission or you need to be discharged from the hospital with a care plan in place quickly. In these scenarios, we will assess your needs and put a support plan into place as quickly as possible. Supporting younger peopleWe know that it’s not just the elderly that might require extra support. Our home care packages enable younger people to develop and maintain their independence. Homecare doesn’t stop at the front door - we help young people with additional needs get out into the community, make friends and pursue their hobbies and interests.Live-in careLive-in care is having an expertly trained carer live in your home with you. This means that you can receive the 24/7 care you need whilst maintaining your usual routines and hobbies. Live-in care enables you to stay in familiar surroundings with your beloved pets and close to your friends and family. We understand that live-in care is extremely personal. Welcoming someone into your home can be overwhelming and so we do our best to match you with the carer you feel most comfortable with. Overnight careJust because the day has come to an end, it doesn’t mean your care has to. If you are caring for a relative or loved one during the day, it’s important you get enough rest at night. We provide sleeping and waking night care services to give you the reassurance that your loved one is getting the right support. From medication management or assistance changing positions to prevent pressure sores through to dementia care, we make sure your relatives get the care they need during the night.Complex careWe provide high-quality complex care to our clients in the comfort of their own homes. We provide home care workers and nurses who have experience in supporting individuals with complex healthcare needs including tracheostomy, stoma care, PICC Line, PEG feeding and ventilator support amongst others. From spinal and brain injuries to congenital disease and degenerate conditions, we help and support our clients manage their condition and maintain the lifestyle they choose.Speak to your local team about specific requirements that we could accommodate.

Funding options and paying for your careWe understand that everyone's care needs vary and how you fund your care is vital to choosing the right care provider. There are a number of different ways to pay for your homecare depending on your eligibility for funding. From NHS healthcare funding to social care payments or benefits entitlement, we work with funding bodies to get you the support you need when you need it. Figuring out how you're going to fund your care can be just as important as finding the right provider. We understand that funding options can be daunting, that’s why we try to keep it simple. Costs for care at home will vary depending on your needs. Our teams are equipped to discuss the level of support that is right for you and whether the cost of homecare is financially sustainable for you and your family.NHS Continuing Healthcare NHS continuing healthcare (CHC) is the name given to a package of care which is arranged and funded solely by the NHS for individuals who have ongoing physical or mental health care requirements and have been assessed as having a "primary health need". You can receive NHS continuing healthcare in any setting, including your own home. The care you receive will be provided free of charge. For most people considering applying for NHS continuing healthcare, the first place to start is by asking your GP, a hospital discharge team, or someone else closely involved in your healthcare, to arrange for an assessment to be carried out which determines your eligibility. For more information about the assessment click here.Care fundingSocial Care FundingIf you have social care needs, such as support with personal care, mobility or retaining your independence, you may be eligible for social care funding through your local authority. This is also known as a personal budget, as it allows you to be involved with decisions relating to your care.Benefits entitlementWhen considering your best options for funding care, the first stage is to ensure that all state benefit entitlements are explored. For further information on all available benefits visit https://www.gov.uk/browse/benefits.Here we consider the main benefits – but it is important to stress that depending on an individual’s circumstances and needs, there may be other benefits to which you, or your loved one, could be entitled to.Pension creditsAttendance AllowancePersonal Independence PaymentCarer's allowanceCouncil Tax ReductionHeating BenefitsPrivately funded careIf you are paying the full cost of your care and support service or topping up your government funding, this is known as self-funding. The cost of your care will vary depending on the type of care, location, service provider and duration/frequency of your care service. It may be that you are self-funding because:You have chosen not to approach social care services for assistance with your care and support needsYou have been assessed by the adult social care team but are not currently eligible for fundingYou have been assessed by the adult social care team as being eligible for funding but you have savings or assets above the self-funding threshold set by the government.We have a number of different payment options available for self-funders including Direct Debit, Debit Card payments, Cheques, BACS payments and same-day transfers. We can help you decide care and support services will best meet your needs and discuss your funding options with you. What is the cost of Live-in care?​If your specific health needs require extra support, Live-in care provides an affordable alternative to moving into a care or nursing home. Our Live-in care is bespoke to you and your needs and therefore you will need to enquire with your local branch to find out more about paying for Live-in care packages. Whether care is paid for through public funding or privately, Nurseplus can help. We aim to coordinate a quality, personalised plan, tailored to your needs that will enrich and support your daily life.Speak to your local team about options available to you.Previous <<                                                                                                                                                                                                                                                                >> Why choose Nurseplus care at home?

There's no place like home, Live-in care offers a practical and affordable alternative.The thought of Live-in care can be a little daunting, so let us take you through it step by step. Live-in care gives you the opportunity to continue living independently in the comfort and safety of your own home but gives you peace of mind that there is always a familiar face around to help you whenever you need it.One of our dedicated Live-in carers will live with you in your home to provide care and companionship in accordance with your needs, preferences and wishes. We will work with you to build a regular team of DCPs who will work on rotation which could be anything from 2-12 weeks to allow them some time to rest so that they are able to give you the highest quality of care. The length of time between rotations will be discussed and arranged following a discussion with you and your DCPs in order to come to the best solution that suits your needs.It's important to remember that Live-in care is not the same as 24-hour care; your DCP will be on standby overnight should you need them but their routine will mirror yours in order to accommodate your needs. If you feel that you need care throughout the night regularly, we can provide you with an additional DCP who will be able to assist you overnight whilst your Live-in carer sleeps.Live-in care is a practical and affordable alternative to moving into a residential home, but it doesn’t always need to be a long-term option. You can use Live-in care as a short-term solution. If you have recently been discharged from the hospital we can offer a little extra support whilst you recover and regain your independence.As with all the services we offer, we know that one size does not fit all when it comes to care so our dedicated live-in care team will work closely with you and your loved ones to get every aspect of your package just right. We take the time to get to know you and the way you want to live your life to ensure we can help you to continue doing all the things you love such as staying active, socialising or cooking your favourite meal.We realise that letting someone live in your home is a big step, so whilst our biggest priority is making sure the right medical support is in place, we don’t underestimate the importance of connecting with your team on a social level. That’s why we handpick your DCP just for you based on shared likes and interests so that you both enjoy your time spent together. Your DCP won’t only be on hand to provide you with care and support around the house whenever you need it; they are also there to offer companionship and prevent loneliness, something you can’t always guarantee in a busy residential home.The cost of Live-in care is determined solely on your needs and the level of care you require. This is why we take a comprehensive and personal approach in assessing your needs and where you require specialist attention. Our Live-in care packages are tailored to your individual needs and preferences; our friendly team will put together an all-inclusive rate just for you.We can provide a variety of live-in support, including but not limited to:Household and lifestyle managementDietary and nutritional requirementsPet careMobility supportPersonal careCompanionshipMedication administrationDementia careRehabilitation supportLearning disability supportRespite careComplex care needsEnd of life careWhat you will need to provide for your Live-in Care ProfessionalYou will need to provide your Live in carer with a spare room so they have their own space for breaks and to sleep. Your DCP will also need internet access so they are able to keep your care team updated regularly and arrange any extra support you may require. Your DCP will also require a 2 hour break during any 24-hour period; we will work with you to determine to find a time that best suits you and your needs. If you are worried about not receiving care during this break, we can help to provide regular cover for your DCP.To speak to our Live-in care team call 08000 62 22 62Looking for Live-in care jobs? Click here

Person-centred care tailored to your individual needs.Finding the right type of care for you, or a loved one can be overwhelming but it all begins with identifying your needs and what's most important to you. We provide care and support services to our clients across the UK, each with their own bespoke requirements and needs.​Our friendly and skilled team will make sure you're able to continue doing all of the things you love such as staying active, socialising or cooking your favourite meal. We tailor our services to your health and lifestyle needs to create a support plan that’s as individual as you are. From daily or weekly visits through to 24/7 live-in care, our trusted DCPs offer you extra support and reassurance when you need it most. We will work with you and your loved ones on an ongoing basis to get it just right.We aim to empower you with full control over your support plan. Together, we can build a schedule that will enable you or your relative to live a full and independent life at home. We can provide care and support for people of all ages and needs including:Elderly support and assistanceCompanionshipRespite CareEmergency Care24-hour CareMental health needsPhysical and sensory impairmentsLearning disabilitiesComplex care needs such as acquired brain and spinal injuriesPersonal CareWe provide day-to-day personal care whilst respecting your dignity and privacy. This can include:Washing, bathing, showering and dressingAssistance with mobility such as getting in and out of bedLooking after your skin and hair Domestic SupportWe can help with household tasks such as:Laundry washing and ironing, bed making and changing the sheetsFood and drink preparationShopping and accompanying you to doctor or hospital appointmentsSupport to attend social activities, meals our and day-care centresCompanionship to provide a friendly face on a regular basisMedication SupportTaking the right medication at the right time is absolutely vital. Our Homecare Assistants are trained in medication administration and safety. We are trained to assist you in a variety of ways as and when you need it and our aim is to help you do as much as you can for yourself. To find out more about the benefits of our tailored homecare packages or to discuss specific requirements, check out our homecare blog or speak to our dedicated homecare team. Previous <<                                                                                                                                                                                                                     >>Why choose Nurseplus Care at home?

Offering you peace of mindWe know choosing the right homecare can be an overwhelming prospect, which is why it’s important for us to make the process as simple as possible for you and your loved ones. Our premier service enables you to build the right support plan for you or your loved one. Care at home offers you the flexibility of one-to-one support and enables you to live safely and independently in the comfort of your own home. Whether you need someone to pop in a few times a week, assistance with everyday tasks or temporary care following a stay in hospital to help you get back on your feet, we can help you.Building a team just for youOur experience means that we can create the right team just for you. Whilst we match based on required skills and clinical need for those requiring medical support, we also take into account your likes and dislikes, hobbies and interests too. We understand how important human interaction is for your mental health and overall wellbeing and that’s why we aim to match you with people you can genuinely connect with. The result is a committed team with a more in-depth person-centred approach which can be outcome-focused where preferred.Curating your perfect serviceFinding the right type of care begins with identifying your needs and what’s important to you. When it comes to homecare, we know there isn’t a ‘one size fits all’ approach and so we take our time curating your perfect service. This means we can offer more reviews of the packages that we are providing and more opportunities for you to provide us with feedback so that we can ensure our service meets your expectations and requirements.Committed and experienced staffAs part of our premium service, you will have a committed account manager and a single point of contact for the duration of your support planning and delivery. Our Registered Manager-led service also includes access to our more experienced DCPs and Nurses who often have a wider skillset and further qualifications to better facilitate your needs.Providing quality servicesWe are fully regulated by the Care Quality Commission in England. We welcome and comply with the registration, inspection and auditing process and we are committed to providing a transparent and trustworthy service to the families we support and care for. Having achieved an outstanding rating from the CQC within 3 of our domiciliary services, we’re hugely proud of the homecare we deliver. We understand this is only possible due to the extraordinary care workers we have out on the ground delivering quality care. People find choosing care for themselves or a loved one to be one of life’s most stressful decisions. If you are thinking about or in the process or choosing a care home or care at home for yourself or a loved one, use CQC inspection reports and ratings to help you make an informed decision.

Elderly care and support within the safety of your homeWe know that everyone's care needs are different and the extra support required varies. We provide fully-trained staff to our clients to ensure they receive the best quality of care most suited to them.What is Elderly Care Services?We all need a little help sometimes and if you're finding it's getting harder to manage day-to-day tasks, you may want to consider getting extra support and assistance through social care. Our homecare workers are trained to support you with personal care, daily tasks, administering medication and much more. Our homecare packages can be tailored specifically to your needs and while some people only need a 30-minute support call in the mornings to get them started, others may benefit from multiple calls throughout the day.Companionship CareA regular friendly face provides support to those that may feel lonely or isolated. Loneliness and isolation can have detrimental effects on a person’s health and our Companion care aims to reduce or prevent loneliness and knock-on effects. Companion care varies from person to person and some may simply want conversation or perhaps accompanying to social groups. We match our carers to clients based on shared interests and hobbies to provide you with the most suitable trusted companion. Domiciliary Care and Domestic SupportIf you need support around the house with everyday tasks, we are here for you. Our dedicated team can assist with household duties such as food and drink preparation or laundry washing and ironing - making your load a little lighter. Our domestic support service doesn't stop at the front door - we can also help you with shopping or accompanying you to appointments and social activities. Medication supportTaking the right medication at the right time is vital to your health and wellbeing. Whether you require medication prompts or assistance taking your medication, our staff are fully trained to assist you with medication administration and safety. Personal careWe understand the sensitivity of personal care and all our DCPs are trained to provide expert care in a way that is respectful and discreet, with your dignity at the heart of everything we do. We get to know you and your care plan – understanding your routines and the toiletries you like to use – to make sure your personal care support is completely built around you.Respite careCaring for a family member can be hard and taking time for you is imperative to being able to provide great care for others. Respite care is usually short-term and allows you a much-needed break. We know it’s important that your loved one receives the best possible care whilst you are away. We create a bespoke care plan for all our clients so you can enjoy your break with peace of mind. Dementia careBeing in familiar surroundings is crucial for someone with Dementia. We provide support to you or your loved ones in the comfort of your own home ensuring a safe and secure environment at all times. All our nurses, healthcare assistants and home carers receive regular fully-accredited training to prepare them to deliver the best practice in care at all times. ​Palliative careAccepting a terminal prognosis is hard enough without additional worries. We help support you or your loved ones through these difficult times with a professional yet compassionate approach. Palliative care is about improving the quality of life for both the individual with the prognosis and their families with a focus on providing relief from the symptoms, pain and the physical and mental stress of a terminal illness. Other ways we can support youWe also provide a number of specialist care programmes, to find out more please contact us. 

Areas we coverWe are currently offering homecare in Colchester, Sussex, Kent, Hampshire, Wiltshire, Dorset, Devon, Cornwall, Cambridge, Buckinghamshire, Oxfordshire, Bristol and the surrounding areas. Please click on the map to search for your nearest Nurseplus branch as we have multiple branches in each county. 08000 622 622

Help overcoming and dealing with lonelinessWhat is companionship?Companion care is one of our most requested services and provides much-needed support to those that might be feeling lonely or isolated. Having someone pop in regularly for a chat and a cup of tea can make all the difference if you're finding it difficult to stay socially active.Studies show that human interaction can prevent the detrimental effects loneliness can have on a person’s physical and mental health. Many of our clients just want conversation and company and that's where our companionship service comes in. We can provide a regular friendly face to help improve your wellbeing and give you and your loved ones peace of mind, particularly if they aren't local. We understand that spending quality time with someone that understands you, shares your interests and what's important to you, is important. That's why we take the time to get to know you and match our DCPs with you based on shared interests and hobbies to make sure you have the most suitable companion and someone you can genuinely connect with. How can we help?Here are some examples of how we provide companionship support to our clients: Accompanying you to leisure activities or social commitmentsEnjoying a cup of tea and a chatWatching television shows or movies with youAssisting you with shopping Helping you with your pets e.g. walking your dogUsing public transportAttending doctor, dental or hospital appointmentsEncouraging or helping with exercise where appropriateAssistance using technology The type of companionship support you need and how often it is needed is up to you and your family. If there is an activity you particularly enjoy, let us know as we do our best to accommodate individual preferences and help all our clients live the life they choose. Speak to your local team today to find out how we can help you. 

A safer alternative to Care Homes & Residential Care The flexibility of care at home and one-to-one companionship is designed to enable you to live safely and independently in the comfort of your own home. From daily or weekly visits through to 24/7 live-in care, we can empower you to continue living life just the way you want. Our tailored services and trusted DCPs offer extra support and reassurance when you need it most.Many people continue to live independently at home with the help of family, friends or professional carers. Homecare or domiciliary care is the support provided by home care agencies to those who need extra help to stay in the home they love for as long as possible. If you're starting to think about care for yourself or a loved one, you can find out more about how to arrange care here.Our homecare packages can be tailored specifically to your needs and while some people only need a short visit in the mornings to get them started, others may benefit from multiple calls throughout the day. We understand that there are times when you might need a little extra help around the house and there are times when you might just want to chat to someone over a cup of tea.Our DCPs can visit you to assist with a wide range of tasks including:CompanionshipGetting out of bedWashing and dressingPersonal carePreparing meals and drinksMedication managementHealth or medical-related tasksShopping, running errands or accompanying you to social eventsGetting settled for the evening and getting into bedSo, whether you just need someone to pop in and play board games with you, assistance with daily tasks, temporary care following a stay in hospital to help you get back on your feet or a more permanent arrangement, we can help.