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The Role of Agency Support Staff in GP Practices and Hospitals

Navigating the complexities of healthcare requires us all to deliver consistent patient care, regardless of changes in demand. Nurseplus agency support staff, including GP healthcare assistants, GP assistants, and hospital support staff, are essential in strengthening the operations of GP practices and hospitals. We know our efforts will not only improve patient experiences but also lighten the load for permanent staff, which in turn creates more efficient and caring healthcare environments.

Helping to Enhance Efficiency in GP Practices

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General Practice Assistants (GPAs), sometimes referred to as GP healthcare assistants, were introduced to support GPs by undertaking a blend of administrative and basic clinical tasks. They can assist with sorting clinical correspondence, arrange patient referrals, prepare patients for consultations, and perform procedures such as taking blood pressure measurements and phlebotomy. Taking on these vital tasks helps free up GPs so they can focus on more complex clinical care, improving patient access and streamlining practice operations.

By integrating agency GP healthcare assistants into practices GPs can:

    • improve patient flow during surgery hours

    • reduce waiting times

    • enhance patient satisfaction

    • contribute towards better GP retention

    • increase job satisfaction

    • lighten administrative burdens

    • help negate professional burnout

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Support Efficient Hospital Operations

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In hospital settings, agency nurses and support staff are indispensable, especially during busier periods such as winter months when patient admissions surge. These healthcare professionals provide essential relief by filling last-minute staffing gaps, which ensures patient care remains uninterrupted despite increased pressure.

Agency support staff are adaptable which means they can seamlessly integrate into various departments and bring their diverse experiences and fresh perspectives to enrich patient care.

Nurseplus support staff can introduce flexibility into the NHS system. We can support busy hospitals when they are struggling to manage sudden spikes in demand without compromising care quality. Nurseplus can help prevent permanent hospital staff from becoming overwhelmed, allowing for consistent quality care standards that are required for the overall resilience of our healthcare systems.

Industry Leading Training and Integration

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We are confident our agency support staff fit into your teams as we focus on thorough training and clearly outlining their roles. All our GP healthcare assistants and hospital support staff complete our own expertly developed training program, where they learn about:

    • Quality care

    • Administration

    • Clinical tasks

    • Effective communication

    • Manage health records

This helps prepare our care professionals to support GPs and hospitals effectively. From agency nurses to support staff, we are ready to connect services with professional people who are passionate about the work they do. What’s more, our staff come with the training and experience they need to quickly settle into new environments.

We know how important it is for our teams to smoothly join existing teams to help keep care consistent and ensure patient safety.

You can rely on agency support staff in GP practices and hospitals to deliver efficient and high-quality healthcare. By lifting administrative burdens and providing flexible staffing support, Nurseplus care professionals will enhance patient access, improve workflow, and promote the well-being of your permanent staff. We can help services meet the ever-changing needs of patients and healthcare providers alike.

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Posted on April 01, 2025 by Nurseplus